At GhostAgents (Haus of KLAR Ops), your data isn’t a product. It’s a responsibility.

This Privacy Policy explains what information we collect, how we use it, and what rights you have under UK GDPR.

1. What We Collect

We only collect data you explicitly provide when:

• Filling out a contact form or automation audit form

• Booking a consultation call

• Subscribing to updates

• Becoming a client

This may include:

• Name, email address, company name

• Industry and operational pain points

• Technical environment details (e.g. software tools, workflows you describe)

• Technical data (IP address, browser type, basic analytics)

We do not collect sensitive personal data such as racial, biometric, health, or religious identifiers.

2. How We Use This Information

Data is used solely to:

• Deliver automation and AI workflow services

• Build and deploy tailored operational systems

• Provide reports and updates on efficiency gains

• Respond to inquiries or send relevant communications

• Comply with UK legal requirements (e.g. invoicing, accounting)

We do not use your data for profiling, reselling, or advertising. You will never be tracked for marketing purposes outside our direct communications with you.

3. Sharing and Security

We do not sell, rent, or share your data with third parties — ever.

Data is:

• Processed securely under encrypted systems

• Stored in UK or EU-based servers

• Accessed only by authorised team members and AI systems necessary for your engagement

If legally required (e.g. HMRC audit), minimal necessary data may be disclosed to relevant authorities.

4. Cookies and Tracking

Our site uses cookies only for:

• Basic visitor analytics (e.g. time on page, regional location)

• UX improvement (e.g. animation load speed, scroll depth)

We currently use Google Analytics GA4 with IP anonymisation enabled. No personal identifiers are tracked, and no data is shared across websites.

You may disable cookies in your browser at any time, though some features may not perform optimally. We also respect Do Not Track settings.

5. Data Retention

We retain personal data only for as long as necessary:

• Active clients: For the duration of the engagement

• Inactive clients: Up to 12 months post-termination (unless deletion is requested sooner)

• Legal compliance: Up to 7 years for invoicing and tax records (limited to names and payment information only)

You may request deletion of all non-financial data at any time.

Ossu Media Ltd (trading as Haus of KLAR / GhostAgents) is registered with the Information Commissioner’s Office (ICO), registration number C1777157. Company Number: [SC817560].

6. Your Rights

Under UK GDPR, you have the right to:

• Access your data

• Request corrections or deletion

• Object to or restrict processing

• Request a portable copy of your data

• File a complaint with the UK ICO

To exercise your rights, email seefirst@hausofklar.com.

If you wish to make a complaint, you can also contact the Information Commissioner’s Office directly via:
https://ico.org.uk/make-a-complaint/

7. External Links

Our website may link to external tools, service providers, or software platforms referenced in our automation work.
We are not responsible for the content, tracking, or privacy practices of external sites. Please review third-party policies before submitting any information outside our site.

8. Updates to This Policy

We update this policy periodically to reflect legal, operational, or strategic changes. You will always find the most current version on this page.

If changes materially affect how we handle your data, we will notify you directly before they take effect.

9. Contact Us

For any questions, data requests, or concerns:
seefirst@hausofklar.com

We treat your inquiry with confidentiality and aim to respond within 5 business days.